12. How can the Alliance contracting strategy be measured to ensure it is meeting expectations?

Key Performance Indicators (KPI’s) are often used.  Established targets or goals are formalized in written agreements.  Actual performance is tracked against the targets.  Scorecards are typically developed to determine performance-based incentives and penalties. If you'd like to see an example of a Contractor Scorecard used recently, please clck the link below.
View this Example Scorecard